Gerd Kommer's robo advisor is moving

In the future directly from Scalable Capital
Gerd Kommer Capital Logo and Scalable Capital Logo

In the future you can access it directly Scalable capital to Gerd Kommer's Robo Advisor. Access via the Gerd Kommer app and the website will be available on May 27, 2026 set.

The change in access is taking place not automatically.
For further use there are one Scalable Capital account setup and portfolio transfer required.

Here's how to move:

Gerd Kommer's robo advisor is moving

In the future directly from Scalable Capital

In the future you can access it directly Scalable capital to Gerd Kommer's Robo Advisor. Access via the Gerd Kommer app and the website will be available on May 27, 2026  set.

The change in access is taking place not automatically.
For further use there are one Scalable Capital account setup and portfolio transfer required.

Here's how to move:

Gerd Kommer Capital Logo and Scalable Capital Logo
Same investment strategy, new opportunities

Your advantages with Scalable Capital

Leading technology

Benefit from one of the most modern investment platforms in Europe. Scalable Capital's infrastructure enables you to use intuitive operation, deeper portfolio analysis and smooth processing of your transactions.

Intelligent tax optimization

Scalable's automatic tax optimization makes targeted use of your tax allowance at the end of the year. This way, it doesn't expire unused and you reduce your tax burden while increasing your return.

Maximum security
as a bank

More than 1 million people already trust Scalable Capital Bank. As a regulated full bank, your assets are safe.
Same investment strategy, new opportunities

Your advantages with Scalable Capital

Leading technology

Benefit from one of the most modern investment platforms in Europe. Scalable Capital's infrastructure enables you to use intuitive operation, deeper portfolio analysis and smooth processing of your transactions.

Intelligent tax optimization

Scalable's automatic tax optimization makes targeted use of your tax allowance at the end of the year. This way, it doesn't expire unused and you reduce your tax burden while increasing your return.

Maximum security
as a bank

More than 1 million people already trust Scalable Capital Bank. As a regulated full bank, your assets are safe.

The changes

 Until nowFrom March 2026
Registration/LoginGerd Kommer Capital (web or app)Scalable Capital (Web or App)
Investment strategyGerd Kommer
Asset managerScalable capital
Custodian bankBaader BankScalable Capital Bank

The Investment strategy remains unchanged – in the future only this will take place Access and portfolio management via Scalable Capital.

Step-by-step instructions

For new Scalable Capital customers
For existing Scalable Capital customers

For new Scalable Capital customers

If you don't yet have an account with Scalable Capital, you can find instructions for opening an account and portfolio transfer here.

Start opening your account now

Download instructions

Step 1: Register

1.1 Enter your email address on the Scalable Capital website and confirm your registration by email.


1.2 Answer the questionnaire to get your personal risk profile to determine.

Step 2: Open the Gerd Kommer portfolio

2.1 Choose you at the investment strategy”Gerd Kommer” and place your Risk category and yours monthly savings plan firmly.


2.2 Enter yours personal data, your checking account as well as the Tax ID to. Please check all entries.


2.3 Link your smartphone for the Two-factor authentication. For this you have to Scalable Capital App download.


2.4 Identify Contact us via Video chat or in one Deutsche Post branch (not oath).

Step 3: Transfer portfolio

3.1  When you are asked to make your first deposit, transfer please first no Money.


3.2  Click Click on the gear symbol at the top right (Settings).


3.3  Choose Depot transfer”  and then Incoming deposit transfer”  out of. The one needed for this Depot number can be found in your Gerd Kommer account Settings" > Portfolio”. Enter as bank name Baaderbank Unterschleissheim” to.


3.4  Choose one complete depot transfer out of. If you are liable to pay taxes in Germany, you can also decide here Deletion of your exemption request. Then sign digital.


3.5 Your carryover is now commissioned successfully. This usually takes place within a few weeks. The status  you can do so at any time in your Scalable Capital account track.

Step 4: Verify

4.1 Now take this Initial deposit of at least €20 before. This verifies your reference account and activates your new Gerd Kommer portfolio.


4.2 If you multiple portfolios own, repeat She Step 2 and 3 for each additional portfolio. Further information can be found in the instructions linked above.

For existing Scalable Capital customers

If you already have an account with Scalable Capital, you can find the portfolio transfer instructions here.

Start the transfer now

Download instructions

Step 1: Add new product

1.1 Log in to your as usual Scalable Capital Account (in the app or on the web) and go to your Home screen.


1.2 Click on “Add product”  and choose “Wealth”  out of.


1.3 Answer that questionnaireto determine your personal risk profile.

If you already use Scalable Wealth, this step is not necessary for you.

Step 2: Open the Gerd Kommer portfolio

2.1 Click you up Wealth Select, select at the investment strategy”Gerd Kommer” out of.


2.2 Place yours here Risk category and yours monthly savings plan firmly.

Step 3: Transfer portfolio

3.1 When you are asked to make your first deposit, transfer please first no Money.


3.2 Click on your Scalable home screen top right on the Gear icon (Settings).


3.3 Choose “Deposit transfer and then “Incoming deposit transfer out of. The one needed for this Depot number can be found in your Gerd Kommer account under “Settings” > “Portfolio”. Enter as bank name “Baaderbank Unterschleissheim” on.


3.4 Choose a complete depot transfer out of. If you are subject to tax in Germany, you can also decide whether to delete your exemption order here. Sign You then digital.


3.5 Your carryover is now commissioned successfully. This usually takes place within a few weeks. The status you can do so at any time in your Scalable Capital account vefollow.

Step 4: Verify

4.1 Now take this Initial deposit of at least €20 before. This verifies your reference account and activates your new Gerd Kommer portfolio.


4.2 If you multiple portfolios own, repeat you the Occurrence for each additional portfolio. Further information can be found in the instructions linked above.

Step-by-step instructions

For new Scalable Capital customers
For existing Scalable Capital customers

For new Scalable Capital customers

If you don't yet have an account with Scalable Capital, you can find instructions for opening an account and portfolio transfer here.

Start opening your account now

Download instructions

Step 1: Register

1.1 Enter your email address on the Scalable Capital website and confirm your registration by email.


1.2 Answer the questionnaire to get your personal risk profile to determine.

Step 2: Open the Gerd Kommer portfolio

2.1 Choose you at the investment strategy”Gerd Kommer” and place your Risk category and yours monthly savings plan firmly.


2.2 Enter yours personal data, your checking account as well as the Tax ID to. Please check all entries.


2.3 Link your smartphone for the Two-factor authentication. For this you have to Scalable Capital App download.


2.4 Identify Contact us via Video chat or in one Deutsche Post branch (not oath).

Step 3: Transfer portfolio

3.1  When you are asked to make your first deposit, transfer please first no Money.


3.2  Click Click on the gear symbol at the top right (Settings).


3.3  Choose Depot transfer”  and then Incoming deposit transfer”  out of. The one needed for this Depot number can be found in your Gerd Kommer account Settings" > Portfolio”. Enter as bank name Baaderbank Unterschleissheim” to.


3.4  Choose one complete depot transfer out of. If you are liable to pay taxes in Germany, you can also decide here Deletion of your exemption request. Then sign digital.


3.5 Your carryover is now commissioned successfully. This usually takes place within a few weeks. The status  you can do so at any time in your Scalable Capital account track.

Step 4: Verify

4.1 Now take this Initial deposit of at least €20 before. This verifies your reference account and activates your new Gerd Kommer portfolio.


4.2 If you multiple portfolios own, repeat She Step 2 and 3 for each additional portfolio. Further information can be found in the instructions linked above.

For existing Scalable Capital customers

If you already have an account with Scalable Capital, you can find the portfolio transfer instructions here.

Start the transfer now

Download instructions

Step 1: Add new product to Scalable Capital

1.1 Log in to your as usual Scalable Capital Account (in the app or on the web) and go to your Home screen.


1.2 Click on “Add product”  and choose “Wealth”  out of.


1.3 Answer that questionnaireto determine your personal risk profile.

If you already use Scalable Wealth, this step is not necessary for you.

Step 2: Open the Gerd Kommer portfolio

2.1 Click you up Wealth Select, select at the investment strategy”Gerd Kommer” out of.


2.2 Place yours here Risk category and yours monthly savings plan firmly.

Step 3: Transfer portfolio

3.1 When you are asked to make your first deposit, transfer please first no Money.


3.2 Click on your Scalable home screen top right on the Gear icon (Settings).


3.3 Choose “Deposit transfer and then “Incoming deposit transfer out of. The one needed for this Depot number can be found in your Gerd Kommer account under “Settings” > “Portfolio”. Enter as bank name “Baaderbank Unterschleissheim” on.


3.4 Choose a complete depot transfer out of. If you are subject to tax in Germany, you can also decide whether to delete your exemption order here. Sign You then digital.


3.5 Your carryover is now commissioned successfully. This usually takes place within a few weeks. The status  you can do so at any time in your Scalable Capital account vefollow.

Step 4: Verify

4.1 Now take this Initial deposit of at least €20 before. This verifies your reference account and activates your new Gerd Kommer portfolio.


4.2 If you multiple portfolios own, repeat you the Occurrence for each additional portfolio. Further information can be found in the instructions linked above.

Important: Transfer required by May 27, 2026

So that your portfolio can continue to operate without interruption is one Transfer of your existing portfolio to Scalable Capital required.

Done until May 27, 2026 no transfer, your deposit unfortunately has to be terminated,  those included in the portfolio Securities sold and the portfolio value Your clearing account is paid out become.

Important: Transfer required by May 27, 2026

So that your portfolio can continue to operate without interruption is one Transfer of your existing portfolio to Scalable Capital required.

Done until May 27, 2026 no transmission, The securities contained in the portfolio are sold and the deposit value is paid out to your clearing account.

Frequently asked questions

General

What is Scalable Wealth?

Scalable Capital is the leading digital investment platform for private individuals in Germany. Under the brand Scalable wealth the company offers numerous ETF-based investment strategies which are compiled and individually managed by experts.

From now on it will Gerd Kommer strategy part of the Scalable Wealth offering be. In this way, we hope to reach even more customers in the future and get them excited about our offering.

Why is the robo advisor moving?

In order to offer you even better functions and a more modern platform in the future, we are bundling our services. You can use your Gerd Kommer strategy immediately directly via the Scalable Capital platform to.

Scalable Capital remains your asset manager - nothing changes in the strategy for you, only the login becomes easier and the overview is better. The previous Gerd Kommer interface will be discontinued.

Hasn’t the robo advisor always been run through Scalable Capital?

Exactly. The Robo Advisor was already technically connected via Scalable Capital. Only this is new direct access via the Scalable Capital platform.

Why did I receive a cancellation notice?

Since you are moving to Scalable Capital, the Gerd Kommer Capital customer area will no longer be available on the website and app. To continue your portfolio, you can carry out a transfer. You have until the latest to do this 27.05.2026 Time. We therefore strongly recommend that you order the transfer well before the deadline.

After 27.05.2026 will be yours in the portfolio The securities contained therein are sold and the balance, less any applicable taxes, is paid out to your reference account. If you have requested a transfer from Scalable Capital in a timely manner, our partner will take this into account and only implement the termination after the transfer.

The portfolio newly opened at Scalable Capital is not affected by the termination.

How much time does it take to set up Scalable Access?

The account at Scalable Capital can be Set up completely paperless online in just a few minutes.

Strategy, costs & taxes

What costs are incurred by the move?

By moving and setting up your account on the Scalable Capital platform There are no additional costs to you.

These still apply previous costs and conditions of the robo advisor.

What are the tax implications of the move?

Tax information on portfolio transfer:

  • Tax neutral: The transfer is not a sale. Your purchase details will be adopted and your capital will remain fully invested.
  • Automatic service: As a German custodian bank, Scalable Capital automatically pays any taxes incurred and issues you a free tax certificate annually.
  • Exemption order: Your existing order will not be automatically accepted. Delete or reduce this at Baader Bank and then set it up again at Scalable Capital.
  • Tax certificate: Baader Bank will send you a certificate (by post or mailbox) for 2025 and 2026 - usually in the second quarter of the following year. If you have multiple accounts at Baader Bank, you will receive a common overview.

Does the investment strategy or portfolio change?

The strategy remains the same: The investment concept and conditions do not change. They continue to rely on Gerd Kommer's scientific world portfolio.

This is important:

  • Continue strategy: If you choose the same risk category as in your previous portfolio, your Gerd Kommer portfolio will continue unchanged. The prerequisite for this is a constant willingness to take risks. You can find the current risk category in your previous account (on the web under Settings > Portfolio).
  • Suitable risk profile: The risk category that is suitable for you will be determined based on your answers to the questionnaire. If you made a mistake in any information, you can correct it by going back.
  • New names: In the future, the number behind “Gerd Kommer” will directly show you the proportion of risky investments (e.g. stocks) in your portfolio.

The following risk categories are available to choose from. The number behind the name “Gerd Kommer” will indicate the risky portion of the portfolio in the future:

Previous risk profileStrategy nameTarget share Risky portfolio shareTarget share Low-risk portfolio share
100/0Gerd Kommer 100100 %0 %
90/10Gerd Kommer 9090 %10 %
80/20Gerd Kommer 8080 %20 %
70/30Gerd Kommer 7070 %30 %
60/40Gerd Kommer 6060 %40 %
50/50Gerd Kommer 5050 %50 %
40/60Gerd Kommer 4040 %60 %
30/70Gerd Kommer 3030 %70 %
20/80Gerd Kommer 2020 %80 %
10/90Gerd Kommer 1010 %90 %
0/100Gerd Kommer 00 %100 %

Where can I choose the Gerd Kommer strategy at Scalable?

If you're new to Scalable:

Please start registration from here website. This ensures that the Gerd Kommer strategy is highlighted when choosing the investment. You have to stay on the web for this.

When you log in to the app, you will find the Gerd Kommer strategy by selecting the investment strategies below the world portfolios Wealth Select click and scroll down there.

Important: Please pay attention to the selection of the “Gerd Kommer” investment strategy. Scalable Capital’s “world portfolio” is a different investment strategy that is not managed by Gerd Kommer Capital.


If you are already a Scalable customer:

On the web: Create a new Wealth Portfolio and answer the questionnaire if necessary. Once completed, you will be able to choose your investment strategy. Click on Wealth Select on "Discover more investment strategiesThere you will find the “Gerd Kommer” strategy.

In the app: Create a new Wealth Portfolio and answer the questionnaire if necessary. Once completed, you will be able to choose your investment strategy. Scroll down a little and click below the world portfolios Wealth Select and scroll down until you see the “Gerd Kommer” strategy.

Important: Please pay attention to the selection of the “Gerd Kommer” investment strategy. Scalable Capital’s “world portfolio” is a different investment strategy that is not managed by Gerd Kommer Capital.

Transfer & Expiry

What happens if the account is not transferred by the deadline?

The Gerd Kommer Capital App becomes for the 27.05.2026 set. In order to continue your strategy without interruption and without tax disadvantages, please transfer your portfolio by 27.05.2026  to Scalable Capital.

Act now: Without timely transfer we have to your Unfortunately cancel portfolio and sell your inventory automatically. Therefore, start the digital transfer in your new account as soon as possible to stay invested.

Will the portfolio be transferred in full?

You should keep this in mind when transferring:

  • Whole shares only: Only whole securities will be transferred. Fragments and credits remain in your old depot for the time being.
  • Back up data: Documents, statements and your previous performance will not be taken over. Please download this in time.
  • Reset plans: Savings and withdrawal plans do not automatically move with you. You can easily recreate these in your Scalable account at any time.
  • Remaining amount & cancellation: Once the transfer is completed, the remaining balance will be automatically paid out when the account is closed.

How long does the portfolio transfer take?

The transfer can take several weeks, we ask for your patience. You can change the status  track at any time in your account.

I have already applied for the transfer. Do I have to do anything else?

No. After ordering the transfer you need nothing more to do. We take care of the entire process. As soon as we have received your order, we will process the transfer together with Baader Bank.

What you should keep in mind:

  • Length of time: Processing can take several weeks.
  • Payments: Please avoid making deposits or withdrawals during this time in order not to endanger the smooth process of the transfer.
  • Portfolio termination: There is no need to terminate your portfolios separately. However, if you would like to access your funds more quickly, you can liquidate the portfolios yourself after booking the transfer.
  • Reference account: Make sure that the reference account is stored correctly so that we can carry out the payouts correctly.

Deposits, withdrawals & savings plans

Does my monthly savings plan/withdrawal plan continue automatically?

No, your existing savings or withdrawal plans cannot be automatically applied. However, you can easily set this up again during the registration process or at any time afterwards. This means you have full control over when and how much your payments should flow in the future.

Savings or withdrawal plans in the existing Gerd Kommer portfolio were last executed in March. From April, execution will only take place on the newly created portfolios at Scalable Capital.

Will my bank details for deposits change?

Yes. Since a new deposit account is opened for you with Scalable, you will also receive one new, personal IBAN. Please only use this new number for future transfers. You can find your new IBAN in the settings of your portfolio (gear in the top right corner).

Security & Service

What security standards does Scalable Capital follow?

Scalable Capital is a German credit institution with its own full banking license. The company is therefore subject to strict supervision by the BaFin and Deutsche Bundesbank and is subject to the same security standards as your house bank. Even after the change, your securities remain protected as special assets and are therefore fully protected in the event of insolvency.

You can access your depot via most modern security procedures. Two-factor authentication and biometric security (fingerprint or facial recognition) protect your account from unauthorized access. More information can be found on the Scalable Capital website.

Which contact channels are available to me after the change?

Please contact us in the future directly to the Customer service from Scalable. You can use your profile in the app or on the web to communicate via Scalable Chat in the Support area and access the FAQs. The Your previous telephone number and email address will be switched off after the move.

Frequently asked questions

General

What is Scalable Wealth?

Scalable Capital is the leading digital investment platform for private individuals in Germany. Under the brand Scalable wealth the company offers numerous ETF-based investment strategies which are compiled and individually managed by experts.

From now on it will Gerd Kommer strategy part of the Scalable Wealth offering be. In this way, we hope to reach even more customers in the future and get them excited about our offering.

Why is the robo advisor moving?

In order to offer you even better functions and a more modern platform in the future, we are bundling our services. You can use your Gerd Kommer strategy immediately directly via the Scalable Capital platform to.

Scalable Capital remains your asset manager - nothing changes in the strategy for you, only the login becomes easier and the overview is better. The previous Gerd Kommer interface will be discontinued.

Why did I receive a cancellation notice?

Since you are moving to Scalable Capital, the Gerd Kommer Capital customer area will no longer be available on the website and app. To continue your portfolio you can have one Portfolio transfer make. You have until the latest to do this 27.05.2026 Time. We therefore strongly recommend that you order the transfer well before the deadline.

After 27.05.2026 will be yours Securities contained in the portfolio are sold and the balance, less any applicable taxes, is paid out to your reference account. If you have requested a transfer from Scalable Capital in a timely manner, our partner will take this into account and only implement the termination after the transfer.

The portfolio newly opened at Scalable Capital is not affected by the termination.

Hasn’t the robo advisor always been run through Scalable Capital?

Exactly. The Robo Advisor was already technically connected via Scalable Capital. Only this is new direct access via the Scalable Capital platform.

How much time does it take to set up Scalable Access?

The account at Scalable Capital can be Set up completely paperless online in just a few minutes.

Strategy, costs & taxes

What costs are incurred by the move?

By moving and setting up your account on the Scalable Capital platform There are no additional costs to you.

These still apply previous costs and conditions of the robo advisor.

What are the tax implications of the move?

Tax information about the transfer:

  • Tax neutral: The transfer is not a sale. Your purchase details will be adopted and your capital will remain fully invested.
  • Automatic service: As a German custodian bank, Scalable Capital automatically pays any taxes incurred and issues you a free tax certificate annually.
  • Exemption order: Your existing order will not be automatically accepted. Delete or reduce this at Baader Bank and then set it up again at Scalable Capital.
  • Tax certificate: Baader Bank will send you a certificate (by post or mailbox) for 2025 and 2026 - usually in the second quarter of the following year. If you have multiple accounts at Baader Bank, you will receive a common overview.

Does the investment strategy or portfolio change?

The strategy remains the same: The investment concept and conditions do not change. They continue to rely on Gerd Kommer's scientific world portfolio.

This is important:

  • Continue strategy: If you choose the same risk category as in your previous portfolio, your Gerd Kommer portfolio will continue unchanged. The prerequisite for this is a constant willingness to take risks. You can find the current risk category in your previous account (on the web under Settings > Portfolio).
  • Suitable risk profile: The risk category that is suitable for you will be determined based on your answers to the questionnaire. If you made a mistake in any information, you can correct it by going back.
  • New names: In the future, the number behind “Gerd Kommer” will directly show you the proportion of risky investments (e.g. stocks) in your portfolio.

The following risk categories are available to choose from. The number behind the name “Gerd Kommer” will indicate the risky portion of the portfolio in the future:

Previous risk profileStrategy nameTarget share Risky portfolio shareTarget share Low-risk portfolio share
100/0Gerd Kommer 100100 %0 %
90/10Gerd Kommer 9090 %10 %
80/20Gerd Kommer 8080 %20 %
70/30Gerd Kommer 7070 %30 %
60/40Gerd Kommer 6060 %40 %
50/50Gerd Kommer 5050 %50 %
40/60Gerd Kommer 4040 %60 %
30/70Gerd Kommer 3030 %70 %
20/80Gerd Kommer 2020 %80 %
10/90Gerd Kommer 1010 %90 %
0/100Gerd Kommer 00 %100 %

Where can I choose the Gerd Kommer strategy at Scalable?

If you're new to Scalable:

Please start registration from here website. This ensures that the Gerd Kommer strategy is highlighted when choosing the investment. You have to stay on the web for this.

When you log in to the app, you will find the Gerd Kommer strategy by selecting the investment strategies below the world portfolios Wealth Select click and scroll down there.

Important: Please pay attention to the selection of the “Gerd Kommer” investment strategy. Scalable Capital’s “world portfolio” is a different investment strategy that is not managed by Gerd Kommer Capital.


If you are already a Scalable customer:

On the web: Create a new Wealth Portfolio and answer the questionnaire if necessary. Once completed, you will be able to choose your investment strategy. Click on Wealth Select on "Discover more investment strategiesThere you will find the “Gerd Kommer” strategy.

In the app: Create a new Wealth Portfolio and answer the questionnaire if necessary. Once completed, you will be able to choose your investment strategy. Scroll down a little and click below the world portfolios Wealth Select and scroll down until you see the “Gerd Kommer” strategy.

Important: Please pay attention to the selection of the “Gerd Kommer” investment strategy. Scalable Capital’s “world portfolio” is a different investment strategy that is not managed by Gerd Kommer Capital.

Transfer & Expiry

Will the portfolio be transferred in full?

You should keep this in mind when transferring:

  • Whole shares only: Only whole securities will be transferred. Fragments and credits remain in your old depot for the time being.
  • Back up data: Documents, statements and your previous performance will not be taken over. Please download this in time.
  • Reset plans: Savings and withdrawal plans do not automatically move with you. You can easily recreate these in your Scalable account at any time.
  • Remaining amount & cancellation: Once the transfer is completed, the remaining balance will be automatically paid out when the account is closed.

What happens if the account is not transferred by the deadline?

The Gerd Kommer Capital App becomes 27.05.2026 set. In order to continue your strategy without interruption and without tax disadvantages, please transfer your portfolio by 27.05.2026  to Scalable Capital.

Act now: Without timely transfer we have to your Unfortunately cancel portfolio and sell your inventory automatically. Therefore, start the digital transfer in your new account as soon as possible to stay invested.

How long does the portfolio transfer take?

The carry can take several weeks, we ask for some patience. The status you can at any time in your Track account.

I have already applied for the transfer. Do I have to do anything else?

No. After ordering the portfolio transfer you need nothing more to do. We take care of the entire process. As soon as we have received your order, we will process the transfer together with Baader Bank.

What you should keep in mind:

  • Length of time: Processing can take several weeks.
  • Payments: Please avoid making deposits or withdrawals during this time in order not to endanger the smooth process of the transfer.
  • Portfolio termination: There is no need to terminate your portfolios separately. However, if you would like to access your funds more quickly, you can liquidate the portfolios yourself after booking the transfer.
  • Reference account: Make sure that the reference account is stored correctly so that we can carry out the payouts correctly.

Deposits, withdrawals & savings plans

Does my monthly savings plan/withdrawal plan continue automatically?

No, your existing savings or withdrawal plans cannot be automatically applied. However, you can easily set this up again during the registration process or at any time afterwards. This means you have full control over when and how much your payments should flow in the future.

Savings or withdrawal plans in the existing Gerd Kommer portfolio were last executed in March. From April, execution will only take place on the newly created portfolios at Scalable Capital.

Will my bank details for deposits change?

Yes. Since a new deposit account is opened for you with Scalable, you will also receive one new, personal IBAN. Please only use this new number for future transfers. You can find your new IBAN in the settings of your portfolio (gear in the top right corner).

Security & Service

What security standards does Scalable Capital follow?

Scalable Capital is a German credit institution with its own full banking license. The company is therefore subject to strict supervision by the BaFin and Deutsche Bundesbank and is subject to the same security standards as your house bank. Even after the change, your securities remain protected as special assets and are therefore fully protected in the event of insolvency.

You can access your depot via most modern security procedures. Two-factor authentication and biometric security (fingerprint or facial recognition) protect your account from unauthorized access. More information can be found on the Scalable Capital website.

Which contact channels are available to me after the change?

Please contact us in the future directly to the Customer service Scalable team. You can use your profile in the app or on the web to communicate via our chat in the support area and access our FAQs. The previous telephone number and email address will be switched off after the move.

Do you have any questions or need help setting it up?

E-mail address: ed.latipac-remmok-dreg@ecivres

Service hotline: +49 (0) 89 215 298 12

Accessibility: Monday to Friday from 9 a.m. to 7 p.m

Do you have any questions or need help setting it up?

E-mail address:

ed.latipac-remmok-dreg@ecivres


Service hotline:

+49 (0) 89 215 298 12


Accessibility:

Monday to Friday from 9 a.m. to 7 p.m